Moni's Cleaning Service

We provide professional residential cleaning services in Central and South Brevard County, Florida, including Viera, Melbourne, Palm Bay, West Melbourne, Indialantic, and Satellite Beach.

We specialize in routine residential cleanings, offering: Standard Cleaning – For homes that have been professionally cleaned within the last 30 days. Deep Cleaning – A detailed, top-to-bottom cleaning required for homes that haven’t been professionally cleaned in over 30 days. Move-In/Move-Out Cleaning – A thorough cleaning service for homes being prepared for new occupants.

You may always reach out to us any time by 1 of 3 ways (or all 3 if you'd like): Phone: (321) 326-0813 Email: Moniscleaningconnect@gmail.com Website Contact Form

For first-time clients, we highly recommend a Deep Cleaning. This ensures that your home gets a thorough, top-to-bottom reset, making it easier to maintain with our recurring Standard Cleanings moving forward. If your home has been professionally cleaned within the last 30 days, you may be eligible for a Standard Cleaning instead. However, if it has been longer than 30 days, a Deep Cleaning is required for your initial appointment to bring your home up to our high standards.

We ask for at least 24 hours' notice for cancellations or reschedules. Cancellations within 24 hours will incur a $50 fee, and same-day cancellations or no-shows will be charged 50% of the service total. If you're ever unsatisfied with our service, we’ll do everything possible to make it right. If our efforts still are not enough, we’ll refund your money hassle-free.

Our hours of operation are: Monday – Friday: 9:00am-5:30pm

You can update your billing information anytime through your online account or by contacting us directly. If you need to change your payment method before a scheduled cleaning, please update it at least 24 hours in advance to avoid any payment issues.

The only surface we will clean outside of the home is one set of sliding glass doors. Other than that, we strictly clean only inside the home.

Upon your request, we will make every effort to ensure that you receive the same cleaners each time. However, please understand that they may request personal leave time and there may be dates that we will need to send a different cleaner.

You do not! However, if it’s your first time signing up for a cleaning by us, initial introductions always help develop the personable relationship with your cleaning technician.

You sure can! Each cleaner is background checked and drug tested prior to any unsupervised cleanings on their own. Each cleaner must also pass a rigorous training period before being allowed to conduct unsupervised cleanings.

We sure are! We are licensed in Florida, insured through Next Insurance, and bonded through Surety Bonding.

We strictly use only eco-friendly products. However, there are occassionally some instances in which we may need to use something a little more "harsh." Please ensure that our cleaners are fully aware of any products you would not like used in your home and we will stay away from using them.

Absolutely! We have many clients who have entrusted us to keep a key to their home. Whether you are home or not is completely up to your preference. Some prefer to be there, some do not.

This seldomly occurs but accidents do happen. Please contact our home office immediately to work with our insurance to get the object of value replaced.

We do not! This is a strict policy as we are adamant on providing an awesome experience for the customer, but equally providing the safest working conditions for our cleaners.

We hold true to our 100% Satisfaction Guarantee! If you are ever not satisfied with your cleaning, let us know within 72 hours of your last cleaning and we will either refund you your money back for the cleaning or fix it at no additional cost, hassle free.

Once you have booked a cleaning with us online, we will contact you first to confirm your identity and go over a few items pertaining your cleaning. You will be charged the day of your cleaning. For those who are looking for recurring service, after your first payment and first cleaning, you will then be charged for both cleanings on either the 1st or 15th of each month (your choice) and we will arrive on our agreed upon scheduled dates and times. Similar to your Netflix Subscription, we follow the same model.

We always do our best to remain flexible with pricing, however as with any business, there are factors that go into our pricing which gives us a good ballpark of what we should charge. These factors include items such as: -Time it takes to clean -Insurance -Bonding -Supplies utilization -Current economy -In-depth knowledge of products, cleaning, and cleaning techniques and methodology For this reason, the price you receive is firm, unless otherwise noted.

Please head to the “account” page on our website, login into your account. Find “cancel my account” and submit a quick form to successfully cancel your cleanings. Please ensure that if you will be canceling your account and no longer receive service with us, that you do so 72 hours before your scheduled billing date.

To ensure maximum efficiency, we ask that you pick up any toys or clothing before we arrive. We also ask that you find a place for your pets so they’re comfortable while we clean. Following through with these requests will help both your family and our team ensure that all of your possessions are in a safe place.

While we cannot warranty our exact time of arrival because we give every home the attention it deserves and requires, we do offer 1-hour arrival windows for your convenience. However, if we feel we will not arrive on time for any reason, we will notify you and let you know.

Our professional housecleaning services are designed to keep your home comfortable and clean. We customize services to accommodate your preferences so you never have to worry about paying for a service you don’t need or want. To ensure we provide your home with the highest quality of care, we don’t typically: -Clean toys -Clean the inside of your fireplace -Pick up clutter -Clean outside -Clean your iron -Do laundry -Wash dishes We want to make sure that all of your belongings are in the right place when we leave, which is why we leave these organizational tasks to you. However, we’re happy to clean the inside of your cabinets, stove, and refrigerator upon request.

During the event that one of your routine cleanings falls on a holiday, we’ll reach out to you. Our team will also remind you of any additional housecleaning services that we can provide you with so you can be prepared for the upcoming holiday. We’ll do our best to work with your schedule.

We charge on a subscription base. For example if you schedule a bi-weekly cleaning, on the first of the month you will automatically be billed using your card on file for both cleanings. We will then arrive on our agreed upon dates and times. This leads to less hassle for both of us. You never have to worry about making sure you have a cash or check ready and we do not have to worry about chasing you down after cleaning. Win-Win.

This is inevitable. If you request a monthly service, there will be one month every year where two cleanings fall in the same month. If you request a bi-weekly service, there will be two months every year where three cleanings fall in the same month. If you request a weekly service, there will be three months every year where five cleanings fall in the same month. Prior to any month where your schedule lands an extra cleaning, we will notify you to learn whether you would like for us to go through with that cleaning and bill you for the price of one cleaning on top of your normal price or skip that extra cleaning and resume on the next following scheduled date the following month.

While tips aren’t expected, we fully embrace and accept them. Some of our clients prefer to tip a little at the end of each service while others provide a large tip at the end of the year to show their cleaners appreciation and gratitude. You can also leave a review on our Google or Facebook page. We love hearing that our work is appreciated.